Moving this year? Hiring a moving company starts with knowing what to look for and which questions to ask. After all, you’re trusting people you don’t know with your most precious items during one of the most stressful experiences of your life! It’s important to do your research so you’re sure to hire the best moving company for your needs. Here’s how.
Moving day is stressful enough without scrambling to find a moving company at the eleventh hour. Start your research early so you have plenty of time to compare companies and estimates. As a rule of thumb, if a moving company is available at the last minute, it’s probably for a reason.
Read reviews — lots of them!
Online reviews and word-of-mouth are the best place to start when choosing a moving company. Ask friends and colleagues for recommendations, and read reviews on trusted sites like Yelp, Google and the Better Business Bureau. Reviews provide a reliable, unbiased look at a company’s level of service in action.
Find experts in whatever you need to move
You don’t want just anyone transporting your precious baby grand. If you have speciality items — like pianos, gym equipment, or pool tables — find a moving company with experts who know how to handle them properly. Usually companies will list this information on their website, but reviews are also a great place to look.
Once you’ve compiled your shortlist of moving companies, it’s time to get estimates. As a golden rule, if a moving company doesn’t give you an on-site estimate, you shouldn’t hire them! If possible, get at least three in-person estimates before committing. This way, you’ll have sufficient options to consider when making your final choice.
Find out what’s included
Do you have to pack everything up yourself or will your movers take care of it for you? Will they provide boxes, blankets, and other moving supplies? Is fuel included in the price or will it be an extra charge smacked on at the end? Ask the right questions to avoid unexpected costs on moving day.
Find the perfect balance between quality and price
Determine the value of each moving company by comparing quality versus price. Remember: cheap movers aren’t good and good movers aren’t cheap! But a high-priced estimate doesn’t automatically equal a quality moving company. There are a number of factors to consider — from price, to reputation, to what’s included in the service.
Put on your detective cap
It’s time to do some deep investigation into your shortlist. Reviews and estimates are a solid indicator of value, but there’s more to a company’s credibility than meets the eye. If you’re moving between states, the moving company must be licensed with the Department of Transportation, so double check their license number in the DOT database. Many companies operate without insurance — again, look into it. There may also be other requirements, depending on your location and where you’re moving.
Trust your gut
At the end of the day, use your better judgment when choosing a moving company. If a mover shows up for an estimate with a dirty truck and disheveled clothing, the company might not provide the quality service you (and your things!) deserve. As long as you do your due diligence and listen to your gut, you can trust you’ve chosen the best company in town.