We thought you might ask...

Do you protect my furniture when you move it?

Our You Move Me Specialists will protect your furniture with our heavy duty storage blankets in your home prior to transportation. We also carry shrink wrap if your items need an extra layer of protection. Don't worry; your stuff is safe with us.

What does the travel fee cover?

Our flat rate, one time travel fee covers us getting to your move location, and getting back to our office from your drop off location. We pride ourselves in giving upfront pricing, no surprises.

What happens if my home is damaged during the move?

We will fix any cosmetic damage to walls, floors, and ceiling. Structural damage if not easily fixed will be subcontracted out through our insurance agent or a settlement will be arranged.

Do you move in the rain/snow? If so how do you protect my items?

Yes, we move in all "non severe" weather conditions. All items will be covered by storage pads or shrink wrap as they exit your home, and wiped dry as they enter the truck or your new home.

Do you protect my hardwood floors, carpet, or tile?

Our Move Me Specialists really, really care. We will protect all your hardwood, and tile floors when we get to your home at no extra cost. If you need full carpet shield we offer that as well for a small fee. Our goal is to make your move stress free. Your home is safe with us.

What size is your truck?

Each You Move Me location has different size trucks to serve you. Our clean, shiny trucks range from 20' to a 26' mover's box.

What happens if all of my items don’t fit on one truck?

Our trained agents will estimate how many trucks your move will need. In the event that all of your items don’t fit on one truck, the crew will either make an additional trip or send out an additional truck.

Do I get charged another travel fee if you have to make two trips?

 

No, one flat-rate upfront travel fee is charged for each truck required to complete your move.

Do you provide fixed rate quotes?

We are an hourly rate mover, however for large moves our local franchise owners can give you a flat rate estimate.

When does my hourly time start?

We don't start the clock until we arrive at your home, and we stop the clock once you confirm we've moved everything you need us to move.

Can you move plants?

Yes, but plants can be tricky to move so we recommend you move them ahead of time so they don't get damaged.

Can you move boxes with no lids on them?

All boxes need to be covered, if no cover is available, we ask that you re-pack, or allow our Move Me Specialists to shrink wrap your box for a small charge.

How is my furniture protected when you move it?

We used shoulder harness straps and padded dollies to help prevent any damage to large furniture items. If necessary our Move Me Specialists will wrap your items before we move them to further protect them from any damage.

Do you hire day labourers or do you have your own employees?

You Move Me uses only our own employees, who are thoroughly trained and certified to be Move Me Specialists. Our movers are awesome!

Do your prices change on the weekends?

You Move Me may charge peak pricing during the busiest times of the year; however, we always provide upfront rates during the estimate process and you will know the hourly rate before booking your move. No surprises on move day!

Are you licensed, insured?

All our local You Move Me locations are fully insured and licensed to provide you worry free service. All our Move Me Specialists are trained to make your day stress free and easy, almost fun!

Do you have any hidden fees?

You Move Me only gives upfront pricing. We have no hidden fees, our prices are all inclusive. We charge an hourly rate for your move that is quoted to you upfront, and the only other charge is our flat-rate one time travel fee, which is explained to you ahead of time. No suprises, just awesome movers with a smile!

What form of payment do you accept?

All You Move Me locations accept credit card payments, while some may also accept cheque or cash.

Do you move Pianos?

You Move Me moves upright (spinet) or console pianos. Grand and Baby Grand pianos may be moved, but we need to come and give you an on-sight estimate just to make sure we can keep your piano safe and secure during the move.

Will you disassemble and reassemble my bed?

Our Move Me Specialists will disassemble and reassemble all standard beds. Custom made beds or baby cribs will need to be disassembled before we arrive, and then we will move them with care to your new home.

Do you provide senior a seniors citizen discount?

We provide all discounts through advertisements we send out, or you find online.
 

What don't you move?

Here is a list of things that we do not usually move for you, however, please give us a call at 1.800.926.3900 to discuss your specific move needs and we will do our best to accommodate them:

  • Grand pianos and baby grand pianos.
  • Extremely heavy items, such as safes.
  • Extremely valuable items, such as jewelry, paintings, chandeliers, and fine wines.
  • Ammunition, firearms, and combustible items.
  • Appliances connected to, or items containing, gas.
  • Cars.
  • Pets.

Thanks for the love! Actual customer reviews (typos and all ;)

Focused, efficient team: Brian and Eric.
San Jose California 10/10 rating
There were really professional and wrapped all my nice items that I needed wrapped.
Oklahoma City Oklahoma 10/10 rating
Neat and thorough. They took care of my stuff as if it were their own.
San Jose California 10/10 rating
The movers worked fast and were very friendly. They worked very hard and did a great job. It was a pleasure working with them.
Chicago Illinois 10/10 rating
Professional and friendly service
GTA - Toronto Ontario 10/10 rating
Prompt, courteous, and careful.
Chicago Illinois 9/10 rating
Chris and John were amazing! They worked hard and with a smile. They were careful and made me laugh the whole time. I would definitely recommend your company!
LA / Orange County California 10/10 rating
Movers were professional, careful, fast and respectful.
Kitchener Ontario 10/10 rating
Guys were very professional and efficient. The total bill was less than expected and not a single ding on any of our furniture.
Kansas City Missouri 10/10 rating
Show up on time. Friendly 800 service plus local owner. Movers helpful and strong. They are polite and helpful.
Portland Oregon 10/10 rating
Everything! The guys were fast, extremely polite, I could not be happier with how this move went!
Charlotte North Carolina 10/10 rating
Friendly, clean and more importantly trustworthy. Staff work hard - what not to love! Thank you for saving all of us from people who move your things but don't care!
Guelph Ontario 10/10 rating
Efficient professional friendly
Charlotte North Carolina 10/10 rating
Professional, prompt, courteous service from office staff and movers. Very appreciated!!
Vancouver British Columbia 10/10 rating
They performed as expected and in the rain!
Chicago Illinois 10/10 rating
From start to finish the movers go over the things that need to be done in a proffessional manner and complete the job professionally. Mark and Gabriel did a fantastic job!!
Charlotte North Carolina 10/10 rating
They were very nice and helpful.
Charlotte North Carolina 9/10 rating
They wrapped the glass counter tops of my furniture and ensured that they worked quickly. They explained the costs and kept it to the minimum.
Toronto Ontario 10/10 rating
Fast and friendly. This was my 3rd or 4th time using you and I will never use another!
Toronto Ontario 10/10 rating
They work extremely hard, fast and handle things with care.. Can't say enough about your guys they're great!
Hamilton Ontario 10/10 rating
Prompt, friendly and VERY helpful
Madison Wisconsin 10/10 rating
The guys were super friendly and incredibly fast! Would definitely recommend this company to everyone. Thanks to Shawn, Stuart and Ryan!
Vancouver British Columbia 10/10 rating
Crew leader Kyle did an excellent job communicating and ensuring our needs were meet and questions answered. People make the difference and Kyle and his team did an amazing job.
Vancouver Washington 9/10 rating
Great communication skills I found them to be careful and got the job done quickly I was very pleased
Victoria British Columbia 10/10 rating
The 2 men were friendly and professional. They worked very fast and efficiently.
Chicago Illinois 10/10 rating
Very friendly movers, who worked very hard to get our move done quickly. Also great customer service over the phone prior to the move. Would highly recommend this moving company!
Vancouver British Columbia 10/10 rating
They were courteous and professional, arrived early and got done in under the expected time.
Vancouver British Columbia 10/10 rating
Called, showed up on time, introduced yourselves, courteous!!!
San Jose California 10/10 rating
Great teams of movers that are friendly, hardworking crew as well as timely and well-priced. Plus, the coffee upon delivery wins my heart!
LA / Orange County California 10/10 rating
Responsive, responsible..on time,cost less than estimate, pleasant and competent staff.
Twin Cities Minnesota 10/10 rating
  • You Move Me introduction with Brian Scudamore

    Founder and CEO Brian Scudamore introduces local moving company You Move Me.

Our Mission Is to Move You, Not Just Your Boxes.

We're a professional local moving company created to move more than just your boxes. We'll move you with our hard work and genuine smiles.