We thought you might ask...

Do you protect my furniture when you move it?

Our You Move Me Specialists will protect your furniture with our heavy duty storage blankets in your home prior to transportation. We also carry shrink wrap if your items need an extra layer of protection. Don't worry; your stuff is safe with us.

What does the travel fee cover?

Our flat rate, one time travel fee covers us getting to your move location, and getting back to our office from your drop off location. We pride ourselves in giving upfront pricing, no surprises.

What happens if my home is damaged during the move?

We will fix any cosmetic damage to walls, floors, and ceiling. Structural damage if not easily fixed will be subcontracted out through our insurance agent or a settlement will be arranged.

Do you move in the rain/snow? If so how do you protect my items?

Yes, we move in all "non severe" weather conditions. All items will be covered by storage pads or shrink wrap as they exit your home, and wiped dry as they enter the truck or your new home.

Do you protect my hardwood floors, carpet, or tile?

Our Move Me Specialists really, really care. We will protect all your hardwood, and tile floors when we get to your home at no extra cost. If you need full carpet shield we offer that as well for a small fee. Our goal is to make your move stress free. Your home is safe with us.

What size is your truck?

Each You Move Me location has different size trucks to serve you. Our clean, shiny trucks range from 20' to a 26' mover's box.

What happens if all of my items don’t fit on one truck?

Our trained agents will estimate how many trucks your move will need. In the event that all of your items don’t fit on one truck, the crew will either make an additional trip or send out an additional truck.

Do I get charged another travel fee if you have to make two trips?

 

No, one flat-rate upfront travel fee is charged for each truck required to complete your move.

Do you provide fixed rate quotes?

We are an hourly rate mover, however for large moves our local franchise owners can give you a flat rate estimate.

When does my hourly time start?

We don't start the clock until we arrive at your home, and we stop the clock once you confirm we've moved everything you need us to move.

Can you move plants?

Yes, but plants can be tricky to move so we recommend you move them ahead of time so they don't get damaged.

Can you move boxes with no lids on them?

All boxes need to be covered, if no cover is available, we ask that you re-pack, or allow our Move Me Specialists to shrink wrap your box for a small charge.

How is my furniture protected when you move it?

We used shoulder harness straps and padded dollies to help prevent any damage to large furniture items. If necessary our Move Me Specialists will wrap your items before we move them to further protect them from any damage.

Do you hire day labourers or do you have your own employees?

You Move Me uses only our own employees, who are thoroughly trained and certified to be Move Me Specialists. Our movers are awesome!

Do your prices change on the weekends?

You Move Me may charge peak pricing during the busiest times of the year; however, we always provide upfront rates during the estimate process and you will know the hourly rate before booking your move. No surprises on move day!

Are you licensed, insured?

All our local You Move Me locations are fully insured and licensed to provide you worry free service. All our Move Me Specialists are trained to make your day stress free and easy, almost fun!

Do you have any hidden fees?

You Move Me only gives upfront pricing. We have no hidden fees, our prices are all inclusive. We charge an hourly rate for your move that is quoted to you upfront, and the only other charge is our flat-rate one time travel fee, which is explained to you ahead of time. No suprises, just awesome movers with a smile!

What form of payment do you accept?

All You Move Me locations accept credit card payments, while some may also accept cheque or cash.

Do you move Pianos?

You Move Me moves upright (spinet) or console pianos. Grand and Baby Grand pianos may be moved, but we need to come and give you an on-sight estimate just to make sure we can keep your piano safe and secure during the move.

Will you disassemble and reassemble my bed?

Our Move Me Specialists will disassemble and reassemble all standard beds. Custom made beds or baby cribs will need to be disassembled before we arrive, and then we will move them with care to your new home.

Do you provide senior a seniors citizen discount?

We provide all discounts through advertisements we send out, or you find online.
 

What don't you move?

Here is a list of things that we do not usually move for you, however, please give us a call at 1.800.926.3900 to discuss your specific move needs and we will do our best to accommodate them:

  • Grand pianos and baby grand pianos.
  • Extremely heavy items, such as safes.
  • Extremely valuable items, such as jewelry, paintings, chandeliers, and fine wines.
  • Ammunition, firearms, and combustible items.
  • Appliances connected to, or items containing, gas.
  • Cars.
  • Pets.

Thanks for the love! Actual customer reviews (typos and all ;)

Experienced crew.
Overland Park Kansas 9/10 rating
On time. Polite workers. Moved all in an orderly fashion.
Kansas City Missouri 10/10 rating
The service was prompt, and very friendly.
St. Paul Minnesota 9/10 rating
They actively dig in and help with anything that needs done, as far as packing and having boxes available. Very polite and hard working!
San Jose California 10/10 rating
These men were just awesome even though there was a problem with my closing they were so patient and understanding. I would highly recommend your company.
Toronto Ontario 10/10 rating
All of the movers were friendly and helped me move quick!
Kansas City Kansas 10/10 rating
There were punctual, friendly and careful with our stuff. The move was also reasonably priced.
Kansas City Missouri 10/10 rating
Polite, friendly.
Victoria British Columbia 9/10 rating
The guys did a great job with all of my stuff. I would have them back again.
Madison Wisconsin 10/10 rating
Fast and friendly movers!
Honolulu Hawaii 10/10 rating
Clean, professional movers who worked efficiently with a positive attitude.
Kansas City Kansas 10/10 rating
On time, quick, neat and efficient. Even offered to bring me coffee on the way to my house, and it was hot when they got there. Two creams, two sugars, just like I asked.
Kansas City Kansas 10/10 rating
Timely, low priced, efficient, super friendly movers, great customer service.
Vancouver British Columbia 10/10 rating
Ongoing updates of a difficult schedule. Polite, professional, efficient, careful........yes 10
Toronto Ontario 10/10 rating
Friendly and efficient! Quick and easy!
Oakville Ontario 10/10 rating
The movers were very professional, polite, and worked efficiently. They made a difficult day very easy for me and I would not hesitate to use them again.
Kansas City Missouri 10/10 rating
The movers were professional and courteous. They took good care with my belongings. When delivering the furniture to my house, the movers were cautious of my floors and walls.
Oklahoma Oklahoma 10/10 rating
Crew worked hard and completed the move quickly.
Vancouver Washington 10/10 rating
Movers were professional; showed up on time and performed job exactly as quoted. I felt they went above and beyond to get me moved in even less time than quoted in contract.
GTA Ontario 10/10 rating
Fast, efficient and flexible scheduling. Jeff and AK did a great job!
Honolulu Hawaii 10/10 rating
Level of professionalism and friendliness, hardworking and very respectful, Cody and Tony were excellent
Hamilton Ontario 10/10 rating
They were flexible when I had to make several schedule changes at the last minute. They were professional, fast, careful and courteous.
Portland Oregon 10/10 rating
Fast and efficient and the estimate was spot on. Movers were friendly and awesome!
Tulsa Oklahoma 10/10 rating
They are on time, fast and efficient.
Madison Wisconsin 10/10 rating
Low cost. Good care with property - with minimal damage. Very courteous and willing to communicate.
Chicago Illinois 10/10 rating
They were friendly, they got the job done fast and they were very helpful.
Kansas City Kansas 10/10 rating
The move went great and your team was very easy to work with. Thank you
Chicago Illinois 10/10 rating
Hard workers, very friendly, polite, resourceful.
San Diego California 10/10 rating
On time, courteous and FAST! Very reasonably priced too.
Honolulu Hawaii 10/10 rating
Always keeping in touch to confirm what time they would arrive. Fast and efficient. Friendly and courteous. Great team work,Thanks Ross
Victoria British Columbia 10/10 rating
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Our Mission Is to Move You, Not Just Your Boxes.

We're a professional local moving company created to move more than just your boxes. We'll move you with our hard work and genuine smiles.