We thought you might ask...

Do you protect my furniture when you move it?

Our You Move Me Specialists will protect your furniture with our heavy duty storage blankets in your home prior to transportation. We also carry shrink wrap if your items need an extra layer of protection. Don't worry; your stuff is safe with us.

What does the travel fee cover?

Our flat rate, one time travel fee covers us getting to your move location, and getting back to our office from your drop off location. We pride ourselves in giving upfront pricing, no surprises.

What happens if my home is damaged during the move?

We will fix any cosmetic damage to walls, floors, and ceiling. Structural damage if not easily fixed will be subcontracted out through our insurance agent or a settlement will be arranged.

Do you move in the rain/snow? If so how do you protect my items?

Yes, we move in all "non severe" weather conditions. All items will be covered by storage pads or shrink wrap as they exit your home, and wiped dry as they enter the truck or your new home.

Do you protect my hardwood floors, carpet, or tile?

Our Move Me Specialists really, really care. We will protect all your hardwood, and tile floors when we get to your home at no extra cost. If you need full carpet shield we offer that as well for a small fee. Our goal is to make your move stress free. Your home is safe with us.

What size is your truck?

Each You Move Me location has different size trucks to serve you. Our clean, shiny trucks range from 20' to a 26' mover's box.

What happens if all of my items don’t fit on one truck?

Our trained agents will estimate how many trucks your move will need. In the event that all of your items don’t fit on one truck, the crew will either make an additional trip or send out an additional truck.

Do I get charged another travel fee if you have to make two trips?

 

No, one flat-rate upfront travel fee is charged for each truck required to complete your move.

Do you provide fixed rate quotes?

We are an hourly rate mover, however for large moves our local franchise owners can give you a flat rate estimate.

When does my hourly time start?

We don't start the clock until we arrive at your home, and we stop the clock once you confirm we've moved everything you need us to move.

Can you move plants?

Yes, but plants can be tricky to move so we recommend you move them ahead of time so they don't get damaged.

Can you move boxes with no lids on them?

All boxes need to be covered, if no cover is available, we ask that you re-pack, or allow our Move Me Specialists to shrink wrap your box for a small charge.

How is my furniture protected when you move it?

We used shoulder harness straps and padded dollies to help prevent any damage to large furniture items. If necessary our Move Me Specialists will wrap your items before we move them to further protect them from any damage.

Do you hire day labourers or do you have your own employees?

You Move Me uses only our own employees, who are thoroughly trained and certified to be Move Me Specialists. Our movers are awesome!

Do your prices change on the weekends?

You Move Me may charge peak pricing during the busiest times of the year; however, we always provide upfront rates during the estimate process and you will know the hourly rate before booking your move. No surprises on move day!

Are you licensed, insured?

All our local You Move Me locations are fully insured and licensed to provide you worry free service. All our Move Me Specialists are trained to make your day stress free and easy, almost fun!

Do you have any hidden fees?

You Move Me only gives upfront pricing. We have no hidden fees, our prices are all inclusive. We charge an hourly rate for your move that is quoted to you upfront, and the only other charge is our flat-rate one time travel fee, which is explained to you ahead of time. No suprises, just awesome movers with a smile!

What form of payment do you accept?

All You Move Me locations accept credit card payments, while some may also accept cheque or cash.

Do you move Pianos?

You Move Me moves upright (spinet) or console pianos. Grand and Baby Grand pianos may be moved, but we need to come and give you an on-sight estimate just to make sure we can keep your piano safe and secure during the move.

Will you disassemble and reassemble my bed?

Our Move Me Specialists will disassemble and reassemble all standard beds. Custom made beds or baby cribs will need to be disassembled before we arrive, and then we will move them with care to your new home.

Do you provide senior a seniors citizen discount?

We provide all discounts through advertisements we send out, or you find online.
 

What don't you move?

Here is a list of things that we do not usually move for you, however, please give us a call at 1.800.926.3900 to discuss your specific move needs and we will do our best to accommodate them:

  • Grand pianos and baby grand pianos.
  • Extremely heavy items, such as safes.
  • Extremely valuable items, such as jewelry, paintings, chandeliers, and fine wines.
  • Ammunition, firearms, and combustible items.
  • Appliances connected to, or items containing, gas.
  • Cars.
  • Pets.

Thanks for the love! Actual customer reviews (typos and all ;)

They were friendly, quick, conscientious about my furniture & belongings. We had Kyle, David & Robert and they were great
GTA Ontario 10/10 rating
Super efficient! Super nice! Super professional!
Walnut Creek California 10/10 rating
Josh and Gregg were very professional and made the move quick and easy. Moving can be a hassle but it was not with You Move Me.
San Diego California 10/10 rating
Polite, on time, lots of notice and very professional! Great guys!
Victoria British Columbia 10/10 rating
The folks were on time, courteous and respectful. I appreciated their professionalism.
Overland Park Kansas 10/10 rating
Showed up on time, worked efficiently and only charged for the time used (plus travel). I like the fact that when the job took less time than my estimate, we were only charged for the time used.
Victoria British Columbia 10/10 rating
You did what you said you would do!!!!
Denver Colorado 10/10 rating
That they handled the move in a very professional way.
Walnut Creek California 10/10 rating
The fellows who came with the truck were cheerful and ready to do everything I asked, no complaints about the heavy stuff!
Minneapolis Minnesota 10/10 rating
On time and professional.
Guelph Ontario 10/10 rating
No, everything went smooth. The movers was very nice and took care of everything that was needed to move.
Kansas City Kansas 10/10 rating
They were punctual, polite, efficient and went out of their way to make sure I was satisfied. I couldn't have been more pleased!
Tulsa Oklahoma 10/10 rating
Courteous employees that move you quickly, and take good care of your belongings. .all for a fair price.
Tulsa Oklahoma 10/10 rating
They are trained and courteous. They knew exactly what they were doing and quoted an on target estimated time.
Chicago Illinois 10/10 rating
Everything done in timely manner, very well trained movers.They were absolutely wonderful guys and very knowledgeable handled with care. It was very good experience.Thanks very much.
San Jose California 10/10 rating
The guys were all extremely well-mannered and helped to lighten the mood with great attitudes. They truly took the stress out of moving.
Madison Wisconsin 10/10 rating
They were punctual polite and awesome. The move went fast and very smooth. So glad i called them. Very professional.
San Jose California 10/10 rating
Everything!!! Very nice movers, very efficient.
Madison Wisconsin 10/10 rating
The young men actually doing the moving are great. Courteous, polite, and efficient as they work.
Kansas City Missouri 10/10 rating
Awesome guys- very personalble and executed a custom approach between my wife and I. We're able to communicate when I was off site taking care of different parts of the move.
Vancouver British Columbia 10/10 rating
Absolutely the best customer service I have experienced. Great follow up, follow through, ontime, updates provided and even offered to bring me coffee on the way to load my things.
LA / Orange County California 10/10 rating
That was the smoothest move we've ever had. They even left us a housewarming gift!
Toronto Ontario 10/10 rating
Very professional, polite young men caring about being cost effective with high quality work.
Portland Oregon 10/10 rating
The two guys that came to do my move were awesome. Always friendly and super helpful. For this and this alone I would recommend them to friends.
Vancouver British Columbia 10/10 rating
The boys were amazing and quick. I would recommend you to anyone that is moving. Thank you for providing us with a good experience.
Guelph Ontario 10/10 rating
Great teams of movers that are friendly, hardworking crew as well as timely and well-priced. Plus, the coffee upon delivery wins my heart!
LA / Orange County California 10/10 rating
Very nice, polite, cooperative team. Fair pricing. Top quality service
Toronto Ontario 10/10 rating
The gentleman were very respectfull and hard working I will definitely be using your services for my next move and I will refer you move me to everyone I know thanks again for your time and help!!!!
Kansas City Kansas 10/10 rating
Eric and Greg were fast, efficient and moved everything exactly how we needed it.
San Diego California 10/10 rating
It's the little things... Coffee in the morning, polite and friendly staff, plants at the end... Great service!
Walnut Creek California 10/10 rating
  • You Move Me introduction with Brian Scudamore

    Founder and CEO Brian Scudamore introduces local moving company You Move Me.

Our Mission Is to Move You, Not Just Your Boxes.

We're a professional local moving company created to move more than just your boxes. We'll move you with our hard work and genuine smiles.