We thought you might ask...

Do you protect my furniture when you move it?

Our You Move Me Specialists will protect your furniture with our heavy duty storage blankets in your home prior to transportation. We also carry shrink wrap if your items need an extra layer of protection. Don't worry; your stuff is safe with us.

What does the travel fee cover?

Our flat rate, one time travel fee covers us getting to your move location, and getting back to our office from your drop off location. We pride ourselves in giving upfront pricing, no surprises.

What happens if my items are damaged during the move?

We are federally mandated to pay $.60 per pound for any "damaged" item. We do reserve the right to fix any item, or replace any item if it is not able to be fixed.

What happens if my home is damaged during the move?

We will fix any cosmetic damage to walls, floors, and ceiling. Structural damage if not easily fixed will be subcontracted out through our insurance agent or a settlement will be arranged.

Do you move in the rain/snow? If so how do you protect my items?

Yes, we move in all "non severe" weather conditions. All items will be covered by storage pads or shrink wrap as they exit your home, and wiped dry as they enter the truck or your new home.

Do you protect my hardwood floors, carpet, or tile?

Our Move Me Specialists really, really care. We will protect all your hardwood, and tile floors when we get to your home at no extra cost. If you need full carpet shield we offer that as well for a small fee. Our goal is to make your move stress free. Your home is safe with us.

What size is your truck?

Each You Move Me location has different size trucks to serve you. Our clean, shiny trucks range from 20' to a 26' mover's box.

What happens if all of my items don’t fit on one truck?

Our trained agents will estimate how many trucks your move will need. In the event that all of your items don’t fit on one truck, the crew will either make an additional trip or send out an additional truck.

Do I get charged another travel fee if you have to make two trips?

 

No, one flat-rate upfront travel fee is charged for each truck required to complete your move.

Do you provide fixed rate quotes?

We are an hourly rate mover, however for large moves our local franchise owners can give you a flat rate estimate.

When does my hourly time start?

We don't start the clock until we arrive at your home, and we stop the clock once you confirm we've moved everything you need us to move.

Can you move plants?

Yes, but plants can be tricky to move so we recommend you move them ahead of time so they don't get damaged.

Can you move boxes with no lids on them?

All boxes need to be covered, if no cover is available, we ask that you re-pack, or allow our Move Me Specialists to shrink wrap your box for a small charge.

How is my furniture protected when you move it?

We used shoulder harness straps and padded dollies to help prevent any damage to large furniture items. If necessary our Move Me Specialists will wrap your items before we move them to further protect them from any damage.

Do you hire day labourers or do you have your own employees?

You Move Me uses only our own employees, who are thoroughly trained and certified to be Move Me Specialists. Our movers are awesome!

Do your prices change on the weekends?

You Move Me may charge peak pricing during the busiest times of the year due to higher operational costs; however, we always provide upfront rates during the estimate process and you will know the hourly rate before booking your move. No surprises on move day! ​

Are you licensed, insured?

All our local You Move Me locations are fully insured and licensed to provide you worry free service. All our Move Me Specialists are trained to make your day stress free and easy, almost fun!

Do you have any hidden fees?

You Move Me only gives upfront pricing. We have no hidden fees, our prices are all inclusive. We charge an hourly rate for your move that is quoted to you upfront, and the only other charge is our flat-rate one time travel fee, which is explained to you ahead of time. No suprises, just awesome movers with a smile!

What form of payment do you accept?

All You Move Me locations accept credit card payments, while some may also accept cheque or cash.

Do you move Pianos?

You Move Me moves upright (spinet) or console pianos. Grand and Baby Grand pianos may be moved, but we need to come and give you an on-sight estimate just to make sure we can keep your piano safe and secure during the move.

Will you disassemble and reassemble my bed?

Our Move Me Specialists will disassemble and reassemble all standard beds. Custom made beds or baby cribs will need to be disassembled before we arrive, and then we will move them with care to your new home.

Do you provide senior a seniors citizen discount?

We provide all discounts through advertisements we send out, or you find online.
 

What don't you move?

Here is a list of things that we do not usually move for you, however, please give us a call at 1.800.926.3900 to discuss your specific move needs and we will do our best to accommodate them:

  • Grand pianos and baby grand pianos.
  • Extremely heavy items, such as safes.
  • Extremely valuable items, such as jewelry, paintings, chandeliers, and fine wines.
  • Ammunition, firearms, and combustible items.
  • Appliances connected to, or items containing, gas.
  • Cars.
  • Pets.

Thanks for the love! Actual customer reviews (typos and all ;)

Very respectful and courteous movers
Kansas City Kansas 10/10 rating
Very professional, polite and helpful and brought all necessary supplies
Chicago Illinois 10/10 rating
The movers, Nathan, Andy and Tim worked quickly and tirelessly in the hot weather. They were courteous and professional.
Vancouver, WA Washington 10/10 rating
Communication was good, punctuality, friendliness, and flexibility! Thank you!
LA / Orange County California 10/10 rating
Jonathan and AJ were very hardworking, professional and did an outstanding job!
Kansas City Kansas 10/10 rating
Professional, friendly service.
Richmond Hill Ontario 9/10 rating
They were very professional and accomendating great customer service!!!!
Honolulu Hawaii 10/10 rating
The two young men who moved us were very professional and friendly. They were punctual and worked quickly and efficiently.
Toronto Ontario 10/10 rating
They were on time. They were professional, and they were courteous. John, Jason and Josh worked their butts off to get me moved in under the estimated time. They were also very nice.
LA / Orange County California 10/10 rating
Courteous, careful, respectful.
San Diego California 10/10 rating
The guys were very relaxed and professional in their approach. They did everything to make us feel comfortable and that they had the sitution covered! Made our potentially stressful day a non-event.
Tulsa Oklahoma 10/10 rating
They were courteous and professional, arrived early and got done in under the expected time.
Vancouver British Columbia 10/10 rating
Your entire team is amazing, great employees that really do care about the customer.
Kansas City Kansas 10/10 rating
Prompt, courteous, efficient and effective -- pretty much all the things that make working with you guys an awesome and easy experience!
Honolulu Hawaii 10/10 rating
Excellent job once again.
Eagan Minnesota 10/10 rating
Very courteous, accommodating and respectful workers. Efficient but careful. Made the move as easy as it could be. Quite accurate with estimate. I would not hesitate to use them again.
Burlington Ontario 10/10 rating
You move me is the most professional, efficient, caring moving company I have ever worked with! This means something given that I am military with about 8 moves! You won't regret using them!
Kansas City Kansas 10/10 rating
The movers were quick, with little or no down time. They were friendly and polite. They attacked each task with a cheerful attitude. Overall, great service.
Minneapolis Minnesota 10/10 rating
Amazing staff who were helpful and polite. Shaun was fabulous.
Vancouver British Columbia 10/10 rating
They actively dig in and help with anything that needs done, as far as packing and having boxes available. Very polite and hard working!
South Bay California 10/10 rating
The guys attitude, the best! Very friendly, very respectful, professionals.
Toronto Ontario 10/10 rating
Just brilliant at everything! Thanks a million.
Victoria British Columbia 10/10 rating
The workers were courteous and efficient. Their friendly, helpful attitude made moving day a success.
Kansas City Kansas 10/10 rating
Both Dominic and Jim were extremely gracious, helpful and efficient in moving our furniture
Walnut Creek California 10/10 rating
Fast, polite, over all good service.
Vancouver British Columbia 9/10 rating
Both Gregg and Rocky are professional, friendly and also very effective. Save me a lots of time and effort. Definately recommend.
San Diego California 10/10 rating
The guys did a great job with all of my stuff. I would have them back again.
Madison Wisconsin 10/10 rating
Great communication from the first call through the last box. The move team really listened when I explained my plan.
Kansas City Missouri 10/10 rating
Full service, so gentle with my stuff, so respectful of the houses, great attitudes. Great experience.
Oakville Ontario 10/10 rating
Aside from removing the stress from a stressful situation, the guys went above and beyond when they helped me with moving. I will definitely be calling you guys for our next move. Thanks again!
Vancouver, WA Washington 10/10 rating
  • You Move Me introduction with Brian Scudamore

    Founder and CEO Brian Scudamore introduces local moving company You Move Me.

Our Mission Is to Move You, Not Just Your Boxes.

We're a professional local moving company created to move more than just your boxes. We'll move you with our hard work and genuine smiles!