We thought you might ask...

Do you protect my furniture when you move it?

Our You Move Me Specialists will protect your furniture with our heavy duty storage blankets in your home prior to transportation. We also carry shrink wrap if your items need an extra layer of protection. Don't worry; your stuff is safe with us.

What does the travel fee cover?

Our flat rate, one time travel fee covers us getting to your move location, and getting back to our office from your drop off location. We pride ourselves in giving upfront pricing, no surprises.

What happens if my items are damaged during the move?

We are federally mandated to pay $.60 per pound for any "damaged" item. We do reserve the right to fix any item, or replace any item if it is not able to be fixed.

What happens if my home is damaged during the move?

We will fix any cosmetic damage to walls, floors, and ceiling. Structural damage if not easily fixed will be subcontracted out through our insurance agent or a settlement will be arranged.

Do you move in the rain/snow? If so how do you protect my items?

Yes, we move in all "non severe" weather conditions. All items will be covered by storage pads or shrink wrap as they exit your home, and wiped dry as they enter the truck or your new home.

Do you protect my hardwood floors, carpet, or tile?

Our Move Me Specialists really, really care. We will protect all your hardwood, and tile floors when we get to your home at no extra cost. If you need full carpet shield we offer that as well for a small fee. Our goal is to make your move stress free. Your home is safe with us.

What size is your truck?

Each You Move Me location has different size trucks to serve you. Our clean, shiny trucks range from 20' to a 26' mover's box.

What happens if all of my items don’t fit on one truck?

Our trained agents will estimate how many trucks your move will need. In the event that all of your items don’t fit on one truck, the crew will either make an additional trip or send out an additional truck.

Do I get charged another travel fee if you have to make two trips?

 

No, one flat-rate upfront travel fee is charged for each truck required to complete your move.

Do you provide fixed rate quotes?

We are an hourly rate mover, however for large moves our local franchise owners can give you a flat rate estimate.

When does my hourly time start?

We don't start the clock until we arrive at your home, and we stop the clock once you confirm we've moved everything you need us to move.

Can you move plants?

Yes, but plants can be tricky to move so we recommend you move them ahead of time so they don't get damaged.

Can you move boxes with no lids on them?

All boxes need to be covered, if no cover is available, we ask that you re-pack, or allow our Move Me Specialists to shrink wrap your box for a small charge.

How is my furniture protected when you move it?

We used shoulder harness straps and padded dollies to help prevent any damage to large furniture items. If necessary our Move Me Specialists will wrap your items before we move them to further protect them from any damage.

Do you hire day labourers or do you have your own employees?

You Move Me uses only our own employees, who are thoroughly trained and certified to be Move Me Specialists. Our movers are awesome!

Do your prices change on the weekends?

You Move Me may charge peak pricing during the busiest times of the year due to higher operational costs; however, we always provide upfront rates during the estimate process and you will know the hourly rate before booking your move. No surprises on move day! ​

Are you licensed, insured?

All our local You Move Me locations are fully insured and licensed to provide you worry free service. All our Move Me Specialists are trained to make your day stress free and easy, almost fun!

Do you have any hidden fees?

You Move Me only gives upfront pricing. We have no hidden fees, our prices are all inclusive. We charge an hourly rate for your move that is quoted to you upfront, and the only other charge is our flat-rate one time travel fee, which is explained to you ahead of time. No suprises, just awesome movers with a smile!

What form of payment do you accept?

All You Move Me locations accept credit card payments, while some may also accept cheque or cash.

Do you move Pianos?

You Move Me moves upright (spinet) or console pianos. Grand and Baby Grand pianos may be moved, but we need to come and give you an on-sight estimate just to make sure we can keep your piano safe and secure during the move.

Will you disassemble and reassemble my bed?

Our Move Me Specialists will disassemble and reassemble all standard beds. Custom made beds or baby cribs will need to be disassembled before we arrive, and then we will move them with care to your new home.

Do you provide senior a seniors citizen discount?

We provide all discounts through advertisements we send out, or you find online.
 

What don't you move?

Here is a list of things that we do not usually move for you, however, please give us a call at 1.800.926.3900 to discuss your specific move needs and we will do our best to accommodate them:

  • Grand pianos and baby grand pianos.
  • Extremely heavy items, such as safes.
  • Extremely valuable items, such as jewelry, paintings, chandeliers, and fine wines.
  • Ammunition, firearms, and combustible items.
  • Appliances connected to, or items containing, gas.
  • Cars.
  • Pets.

Thanks for the love! Actual customer reviews (typos and all ;)

The guys were super friendly and incredibly fast! Would definitely recommend this company to everyone. Thanks to Shawn, Stuart and Ryan!
Vancouver British Columbia 10/10 rating
Communication was clear and easy. Movers were very professional and took care of my stuff. Payment was easy and fast.
Honolulu Hawaii 10/10 rating
The guys were amazingly fast, efficient, super friendly, very clean & organized!
Hamilton Ontario 10/10 rating
James and Garret worked hard, professionally, quickly, carefully and were friendly.
Denver Colorado 10/10 rating
Eric and Greg were fast, efficient and moved everything exactly how we needed it.
San Diego California 10/10 rating
Professional presentation, follow up and expertise was commendable. Crew was well trained, pleasant, and hard working.
Guelph Ontario 10/10 rating
Very friendly very experienced
Kitchener Ontario 10/10 rating
Matt communicated clearly and was reliable. Both he and his colleague arrived on time, were cheerful and carried out their duties with a lot of care. It was a pleasure working with both of them.
Honolulu Hawaii 10/10 rating
Very efficient and hard working crew. They were very concerned with keeping our stuff in good condition.
Minneapolis Minnesota 10/10 rating
Absolutely the best customer service I have experienced. Great follow up, follow through, ontime, updates provided and even offered to bring me coffee on the way to load my things.
LA / Orange County California 10/10 rating
Very friendly, approachable and genuinely interested in moving items like they owned it. Extra thanks to Sean. He made all the difference.
Vancouver British Columbia 10/10 rating
Fast and efficient. Treat your possessions with care.
San Jose California 10/10 rating
The guys were courteous and cordial. They made the whole move experience actually kind of fun.
Cincinnati Ohio 10/10 rating
We want to marry them all. Great people and service.
Tulsa Oklahoma 10/10 rating
Gerrit and Greg were awesome. Great Job!
San Diego California 10/10 rating
No, everything went smooth. The movers was very nice and took care of everything that was needed to move.
Kansas City Kansas 10/10 rating
Clean, professional movers who worked efficiently with a positive attitude.
Kansas City Kansas 10/10 rating
The service was well done and the guys who made the moving made a great job and were friendly and kind.
Orange County California 10/10 rating
Friendly and efficient! Quick and easy!
Oakville Ontario 10/10 rating
Movers were very friendly and took the time to listen to me when I had questions. They did a fantastic job taking care of my belongings.
Charlotte North Carolina 10/10 rating
You Move Me took the stress out of my move!
Honolulu Hawaii 10/10 rating
They were friendly, professional, and fair about the billable hours. They also took execellent care of our belongings and made moving day stress-free.
Vancouver, WA Washington 10/10 rating
These guys were fast! Great service. Super friendly and a lot of hustle! Would absolutely recommend You Move Me!
Denver Colorado 10/10 rating
They were quite helpful and nice.
Kitchener/Waterloo Ontario 10/10 rating
On time, courteous and FAST! Very reasonably priced too.
Honolulu Hawaii 10/10 rating
Friendly, professional, and prompt with great packing and attention to detail. Will, Robert and I believe the other man's name was Bill were great !
South Bay California 10/10 rating
They were very professional. They worked very quickly and efficiently.
Chicago Illinois 10/10 rating
They were extremely friendly and accommodating.
Oklahoma City Oklahoma 10/10 rating
They were very courteous and efficient workers. James and Dominique are fabulous.
Tulsa Oklahoma 10/10 rating
Fast and friendly.
Hamilton Ontario 10/10 rating
  • You Move Me introduction with Brian Scudamore

    Founder and CEO Brian Scudamore introduces local moving company You Move Me.

Our Mission Is to Move You, Not Just Your Boxes.

We're a professional local moving company created to move more than just your boxes. We'll move you with our hard work and genuine smiles.