We thought you might ask...

Do you protect my furniture when you move it?

Our You Move Me Specialists will protect your furniture with our heavy duty storage blankets in your home prior to transportation. We also carry shrink wrap if your items need an extra layer of protection. Don't worry; your stuff is safe with us.

What does the travel fee cover?

Our flat rate, one time travel fee covers us getting to your move location, and getting back to our office from your drop off location. We pride ourselves in giving upfront pricing, no surprises.

What happens if my items are damaged during the move?

We are federally mandated to pay $.60 per pound for any "damaged" item. We do reserve the right to fix any item, or replace any item if it is not able to be fixed.

What happens if my home is damaged during the move?

We will fix any cosmetic damage to walls, floors, and ceiling. Structural damage if not easily fixed will be subcontracted out through our insurance agent or a settlement will be arranged.

Do you move in the rain/snow? If so how do you protect my items?

Yes, we move in all "non severe" weather conditions. All items will be covered by storage pads or shrink wrap as they exit your home, and wiped dry as they enter the truck or your new home.

Do you protect my hardwood floors, carpet, or tile?

Our Move Me Specialists really, really care. We will protect all your hardwood, and tile floors when we get to your home at no extra cost. If you need full carpet shield we offer that as well for a small fee. Our goal is to make your move stress free. Your home is safe with us.

What size is your truck?

Each You Move Me location has different size trucks to serve you. Our clean, shiny trucks range from 20' to a 26' mover's box.

What happens if all of my items don’t fit on one truck?

Our trained agents will estimate how many trucks your move will need. In the event that all of your items don’t fit on one truck, the crew will either make an additional trip or send out an additional truck.

Do I get charged another travel fee if you have to make two trips?

 

No, one flat-rate upfront travel fee is charged for each truck required to complete your move.

Do you provide fixed rate quotes?

We are an hourly rate mover, however for large moves our local franchise owners can give you a flat rate estimate.

When does my hourly time start?

We don't start the clock until we arrive at your home, and we stop the clock once you confirm we've moved everything you need us to move.

Can you move plants?

Yes, but plants can be tricky to move so we recommend you move them ahead of time so they don't get damaged.

Can you move boxes with no lids on them?

All boxes need to be covered, if no cover is available, we ask that you re-pack, or allow our Move Me Specialists to shrink wrap your box for a small charge.

How is my furniture protected when you move it?

We used shoulder harness straps and padded dollies to help prevent any damage to large furniture items. If necessary our Move Me Specialists will wrap your items before we move them to further protect them from any damage.

Do you hire day labourers or do you have your own employees?

You Move Me uses only our own employees, who are thoroughly trained and certified to be Move Me Specialists. Our movers are awesome!

Do your prices change on the weekends?

You Move Me may charge peak pricing during the busiest times of the year due to higher operational costs; however, we always provide upfront rates during the estimate process and you will know the hourly rate before booking your move. No surprises on move day! ​

Are you licensed, insured?

All our local You Move Me locations are fully insured and licensed to provide you worry free service. All our Move Me Specialists are trained to make your day stress free and easy, almost fun!

Do you have any hidden fees?

You Move Me only gives upfront pricing. We have no hidden fees, our prices are all inclusive. We charge an hourly rate for your move that is quoted to you upfront, and the only other charge is our flat-rate one time travel fee, which is explained to you ahead of time. No suprises, just awesome movers with a smile!

What form of payment do you accept?

All You Move Me locations accept credit card payments, while some may also accept cheque or cash.

Do you move Pianos?

You Move Me moves upright (spinet) or console pianos. Grand and Baby Grand pianos may be moved, but we need to come and give you an on-sight estimate just to make sure we can keep your piano safe and secure during the move.

Will you disassemble and reassemble my bed?

Our Move Me Specialists will disassemble and reassemble all standard beds. Custom made beds or baby cribs will need to be disassembled before we arrive, and then we will move them with care to your new home.

Do you provide senior a seniors citizen discount?

We provide all discounts through advertisements we send out, or you find online.
 

What don't you move?

Here is a list of things that we do not usually move for you, however, please give us a call at 1.800.926.3900 to discuss your specific move needs and we will do our best to accommodate them:

  • Grand pianos and baby grand pianos.
  • Extremely heavy items, such as safes.
  • Extremely valuable items, such as jewelry, paintings, chandeliers, and fine wines.
  • Ammunition, firearms, and combustible items.
  • Appliances connected to, or items containing, gas.
  • Cars.
  • Pets.

Thanks for the love! Actual customer reviews (typos and all ;)

Polite, on time, lots of notice and very professional! Great guys!
Victoria British Columbia 10/10 rating
They were extremely prompt, polite, likable movers. Very hardworking! We were totally happy and would use YOU MOVE ME again for any future moves.
Victoria British Columbia 10/10 rating
They were on time. They were professional, and they were courteous. John, Jason and Josh worked their butts off to get me moved in under the estimated time. They were also very nice.
LA / Orange County California 10/10 rating
The guys Mike and Stan were fast, friendly and super careful with our possessions. We will be recommending you all for sure!
Cincinnati Ohio 10/10 rating
Professional staff that were fun to work with. They took good care of my stuff and even though it was a long day they never lost steam.
Hamilton Ontario 10/10 rating
Low cost. Good care with property - with minimal damage. Very courteous and willing to communicate.
East Dundee Illinois 9/10 rating
Friendly, courteous, hardworking gentleman who took great care with our belongings and home. The were on time.
Madison Wisconsin 10/10 rating
Carefully picked up items indicated, and asked about where to put, best places to park outside facility. On time with advance notice!!
Portland Oregon 10/10 rating
They were very nice and helpful.
Charlotte North Carolina 9/10 rating
The 2 guys who came to move had great attitudes, were very accommodating, and did an AMAZING job moving some heavy items. I couldn't have been more pleased with the service. Thank you!
Madison Wisconsin 10/10 rating
Flexible when our timeline changed, they were able to fit us in on another day. Staff was friendly and reliable. Cost was a good value.
Charlotte North Carolina 10/10 rating
The crew was honest, high quality and worked hard, they were very careful with our goods with no damage and fairly priced.
Honolulu Hawaii 10/10 rating
Amazing staff who were helpful and polite. Shaun was fabulous.
Vancouver British Columbia 10/10 rating
Very professional, excellent service and going above and beyond to handle our personal property with care and effort to be sure no damaged occurred.
Oklahoma Oklahoma 10/10 rating
Take great care of furniture. Called before move date to talk about move. Called the day of to confirm arrival time
Tulsa Oklahoma 10/10 rating
Very fast, friendly and funny. I felt completely comfortable having them in my home and appreciated their professionalism along with a touch of humour. It made moving so much less stressful.
Victoria British Columbia 10/10 rating
There were really professional and wrapped all my nice items that I needed wrapped.
Oklahoma City Oklahoma 10/10 rating
On time, very polite, worked hard, Reggie and the team were wonderful!
San Jose California 10/10 rating
Wrapping furniture extremely carefully, personable hardworking movers! This was my second move with You Move Me and I will continue to recommend their services!
Vancouver British Columbia 10/10 rating
Took great care in packing and loading large items. Worked consistently and efficiently. Price was tolerable and the guys did a great job.
Madison Wisconsin 10/10 rating
Prompt service attention to detail
Toronto Ontario 9/10 rating
They were fast, professional and no damage. Super job! I have moved a dozen times and this was by far the best moving company I've used.
Kansas City Missouri 10/10 rating
Communication with me was excellent. Professionalism. courtesy and friendliness was outstanding.
Tulsa Oklahoma 10/10 rating
The two movers were very organized and courteous. They did a great job with no damage.
Madison Wisconsin 9/10 rating
Very efficient.
Toronto Ontario 10/10 rating
The professionalism and courtesy of the crew that moved us. They were great. Even the apartment manager at the place we were moving out of commented on how professional they were.
Minneapolis Minnesota 10/10 rating
Everything!!! Very nice movers, very efficient.
Madison Wisconsin 10/10 rating
Friendly and efficient. Also the uniform T-shirt leands credibility. You definetly wowed me.the coffee was a great touch. I actually enjoyed my move!!!! Thanks
South Bay California 10/10 rating
Fast work, nice people, and they were careful with an old desk my grandfather made
Tulsa Oklahoma 10/10 rating
Friendly, clean and more importantly trustworthy. Staff work hard - what not to love! Thank you for saving all of us from people who move your things but don't care!
Guelph Ontario 10/10 rating
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Our Mission Is to Move You, Not Just Your Boxes.

We're a professional local moving company created to move more than just your boxes. We'll move you with our hard work and genuine smiles.