We thought you might ask...

Do you protect my furniture when you move it?

Our You Move Me Specialists will protect your furniture with our heavy duty storage blankets in your home prior to transportation. We also carry shrink wrap if your items need an extra layer of protection. Don't worry; your stuff is safe with us.

What does the travel fee cover?

Our flat rate, one time travel fee covers us getting to your move location, and getting back to our office from your drop off location. We pride ourselves in giving upfront pricing, no surprises.

What happens if my items are damaged during the move?

We are federally mandated to pay $.60 per pound for any "damaged" item. We do reserve the right to fix any item, or replace any item if it is not able to be fixed.

What happens if my home is damaged during the move?

We will fix any cosmetic damage to walls, floors, and ceiling. Structural damage if not easily fixed will be subcontracted out through our insurance agent or a settlement will be arranged.

Do you move in the rain/snow? If so how do you protect my items?

Yes, we move in all "non severe" weather conditions. All items will be covered by storage pads or shrink wrap as they exit your home, and wiped dry as they enter the truck or your new home.

Do you protect my hardwood floors, carpet, or tile?

Our Move Me Specialists really, really care. We will protect all your hardwood, and tile floors when we get to your home at no extra cost. If you need full carpet shield we offer that as well for a small fee. Our goal is to make your move stress free. Your home is safe with us.

What size is your truck?

Each You Move Me location has different size trucks to serve you. Our clean, shiny trucks range from 20' to a 26' mover's box.

What happens if all of my items don’t fit on one truck?

Our trained agents will estimate how many trucks your move will need. In the event that all of your items don’t fit on one truck, the crew will either make an additional trip or send out an additional truck.

Do I get charged another travel fee if you have to make two trips?

 

No, one flat-rate upfront travel fee is charged for each truck required to complete your move.

Do you provide fixed rate quotes?

We are an hourly rate mover, however for large moves our local franchise owners can give you a flat rate estimate.

When does my hourly time start?

We don't start the clock until we arrive at your home, and we stop the clock once you confirm we've moved everything you need us to move.

Can you move plants?

Yes, but plants can be tricky to move so we recommend you move them ahead of time so they don't get damaged.

Can you move boxes with no lids on them?

All boxes need to be covered, if no cover is available, we ask that you re-pack, or allow our Move Me Specialists to shrink wrap your box for a small charge.

How is my furniture protected when you move it?

We used shoulder harness straps and padded dollies to help prevent any damage to large furniture items. If necessary our Move Me Specialists will wrap your items before we move them to further protect them from any damage.

Do you hire day labourers or do you have your own employees?

You Move Me uses only our own employees, who are thoroughly trained and certified to be Move Me Specialists. Our movers are awesome!

Do your prices change on the weekends?

You Move Me may charge peak pricing during the busiest times of the year due to higher operational costs; however, we always provide upfront rates during the estimate process and you will know the hourly rate before booking your move. No surprises on move day! ​

Are you licensed, insured?

All our local You Move Me locations are fully insured and licensed to provide you worry free service. All our Move Me Specialists are trained to make your day stress free and easy, almost fun!

Do you have any hidden fees?

You Move Me only gives upfront pricing. We have no hidden fees, our prices are all inclusive. We charge an hourly rate for your move that is quoted to you upfront, and the only other charge is our flat-rate one time travel fee, which is explained to you ahead of time. No suprises, just awesome movers with a smile!

What form of payment do you accept?

All You Move Me locations accept credit card payments, while some may also accept cheque or cash.

Do you move Pianos?

You Move Me moves upright (spinet) or console pianos. Grand and Baby Grand pianos may be moved, but we need to come and give you an on-sight estimate just to make sure we can keep your piano safe and secure during the move.

Will you disassemble and reassemble my bed?

Our Move Me Specialists will disassemble and reassemble all standard beds. Custom made beds or baby cribs will need to be disassembled before we arrive, and then we will move them with care to your new home.

Do you provide senior a seniors citizen discount?

We provide all discounts through advertisements we send out, or you find online.
 

What don't you move?

Here is a list of things that we do not usually move for you, however, please give us a call at 1.800.926.3900 to discuss your specific move needs and we will do our best to accommodate them:

  • Grand pianos and baby grand pianos.
  • Extremely heavy items, such as safes.
  • Extremely valuable items, such as jewelry, paintings, chandeliers, and fine wines.
  • Ammunition, firearms, and combustible items.
  • Appliances connected to, or items containing, gas.
  • Cars.
  • Pets.

Thanks for the love! Actual customer reviews (typos and all ;)

Matt and Ron were great! They were able to get all of my furniture where it needed to be and didn't destroy the furniture or the walls in the process. They were awesome!!
Honolulu Hawaii 10/10 rating
The two movers (John and John) went above and beyond! Great jobs guys! Thank you!!!
Orange County California 10/10 rating
Friendly, professional, available last minute, honest. Very easy to work with!
Victoria British Columbia 9/10 rating
Prices were very competitive, actual move came in below quote, movers were very professional, no damages.
Chicago Illinois 10/10 rating
These men were just awesome even though there was a problem with my closing they were so patient and understanding. I would highly recommend your company.
Toronto Ontario 10/10 rating
Very careful with handling items to be moved, act professionally, and the movers were very sweet and personable.
Oklahoma City Oklahoma 10/10 rating
I liked the nice little touches like the beverage phone call and the plant.
Denver Colorado 9/10 rating
Experienced crew.
Overland Park Kansas 9/10 rating
Professional staff that were fun to work with. They took good care of my stuff and even though it was a long day they never lost steam.
Hamilton Ontario 10/10 rating
Called, showed up on time, introduced yourselves, courteous!!!
San Jose California 10/10 rating
Courteous, fast and efficient, in and out in no time and ditto for the offload a couple hours later. Thanks!
Tulsa Oklahoma 10/10 rating
Clean truck, polite, and willing to help workers.
Madison Wisconsin 10/10 rating
Everything was as you said it would be. Everyone I worked with was very pleasant and professional.
Minneapolis Minnesota 10/10 rating
They were very polite and consciencious of my situation and did their best to save time and money on my end. The plant at the end was a nice touch.
Kitchener Ontario 10/10 rating
We're able to accommodate other items with no problem at all and were very positive.
Vancouver British Columbia 10/10 rating
Quick response Very curtious Willing to do whatever needed done
Victoria British Columbia 10/10 rating
Ziggy and Ryan were pleasant, fast, careful movers! They even replaced pads on the bottom of the chair legs for me. I highly recommend them!
San Jose California 10/10 rating
The efficiency & care of the workers. Both were very careful & diligent with our furniture.
Charlotte North Carolina 10/10 rating
Response time and availability were Great. The two man team worked well together, were polite, well mannered and efficient. I don't know if that was just them or they were just well trained or both.
Honolulu Hawaii 10/10 rating
Started on time, friendly and fast! Very professional. I will recommend them to my friends.
Tulsa Oklahoma 10/10 rating
They were there on time, and did everything that they said they would do. It was the most professional, efficient, and easy move, that I have ever done.
Vancouver, WA Washington 10/10 rating
Accommodating, courteous, hard working, careful, thoughtful, efficient, and every other positive adjective you could name.
Cincinnati Ohio 10/10 rating
Very friendly and well organized. Took away a lot of the stress associated with moving. Very satisfied with the service.
Vancouver Island British Columbia 10/10 rating
Took great care of my things and were very respectful during the whole move. They did a great job!
Charlotte North Carolina 10/10 rating
Very efficient and professional movers.
Portland Oregon 10/10 rating
Very professional and efficient. Really like the way they wrap the furniture.
Kansas City Kansas 10/10 rating
Military discount. Professional appearance. Efficiency. Positive attitudes.
Yukon Oklahoma 10/10 rating
They were courteous, helpful and careful with our belongings. They offered to do anything else we needed once the truck was loaded and unloaded. I will recommend them to others I know.
Oklahoma Oklahoma 10/10 rating
Focused, efficient team: Brian and Eric.
San Jose California 10/10 rating
Professional, prompt, careful, hard working, on time!! Quick and very careful with my items
Kansas City Kansas 10/10 rating
  • You Move Me introduction with Brian Scudamore

    Founder and CEO Brian Scudamore introduces local moving company You Move Me.

Our Mission Is to Move You, Not Just Your Boxes.

We're a professional local moving company created to move more than just your boxes. We'll move you with our hard work and genuine smiles.