We thought you might ask...

Do you protect my furniture when you move it?

Our You Move Me Specialists will protect your furniture with our heavy duty storage blankets in your home prior to transportation. We also carry shrink wrap if your items need an extra layer of protection. Don't worry; your stuff is safe with us.

What does the travel fee cover?

Our flat rate, one time travel fee covers us getting to your move location, and getting back to our office from your drop off location. We pride ourselves in giving upfront pricing, no surprises.

What happens if my items are damaged during the move?

We are federally mandated to pay $.60 per pound for any "damaged" item. We do reserve the right to fix any item, or replace any item if it is not able to be fixed.  All claims damage(s) must be made in writing to You Move Me within 10 days of us completing your move. Please know that we have no obligation to honor any damages claim made later than 10 days after completion of the move. 

What happens if my home is damaged during the move?

We will fix any cosmetic damage to walls, floors, and ceiling. Structural damage if not easily fixed will be subcontracted out through our insurance agent or a settlement will be arranged.

Do you move in the rain/snow? If so how do you protect my items?

Yes, we move in all "non severe" weather conditions. All items will be covered by storage pads or shrink wrap as they exit your home, and wiped dry as they enter the truck or your new home.

Do you protect my hardwood floors, carpet, or tile?

Our Move Me Specialists really, really care. We will protect all your hardwood, and tile floors when we get to your home at no extra cost. If you need full carpet shield we offer that as well for a small fee. Our goal is to make your move stress free. Your home is safe with us.

What size is your truck?

Each You Move Me location has different size trucks to serve you. Our clean, shiny trucks range from 20' to a 26' mover's box.

What happens if all of my items don’t fit on one truck?

Our trained agents will estimate how many trucks your move will need. In the event that all of your items don’t fit on one truck, the crew will either make an additional trip or send out an additional truck.

Do I get charged another travel fee if you have to make two trips?

 

No, one flat-rate upfront travel fee is charged for each truck required to complete your move.

Do you provide fixed rate quotes?

We are an hourly rate mover, however for large moves our local franchise owners can give you a flat rate estimate.

When does my hourly time start?

We don't start the clock until we arrive at your home, and we stop the clock once you confirm we've moved everything you need us to move.

Can you move plants?

Yes, but plants can be tricky to move so we recommend you move them ahead of time so they don't get damaged.

Can you move boxes with no lids on them?

All boxes need to be covered, if no cover is available, we ask that you re-pack, or allow our Move Me Specialists to shrink wrap your box for a small charge.

How is my furniture protected when you move it?

We used shoulder harness straps and padded dollies to help prevent any damage to large furniture items. If necessary our Move Me Specialists will wrap your items before we move them to further protect them from any damage.

Do you hire day labourers or do you have your own employees?

You Move Me uses only our own employees, who are thoroughly trained and certified to be Move Me Specialists. Our movers are awesome!

Do your prices change on the weekends?

You Move Me may charge peak pricing during the busiest times of the year due to higher operational costs; however, we always provide upfront rates during the estimate process and you will know the hourly rate before booking your move. No surprises on move day! ​

Are you licensed, insured?

All our local You Move Me locations are fully insured and licensed to provide you worry free service. All our Move Me Specialists are trained to make your day stress free and easy, almost fun!

Do you have any hidden fees?

You Move Me only gives upfront pricing. We have no hidden fees, our prices are all inclusive. We charge an hourly rate for your move that is quoted to you upfront, and the only other charge is our flat-rate one time travel fee, which is explained to you ahead of time. No suprises, just awesome movers with a smile!

What form of payment do you accept?

All You Move Me locations accept credit card payments, while some may also accept cheque or cash.

Do you move Pianos?

You Move Me moves upright (spinet) or console pianos. Grand and Baby Grand pianos may be moved, but we need to come and give you an on-sight estimate just to make sure we can keep your piano safe and secure during the move.

Will you disassemble and reassemble my bed?

Our Move Me Specialists will disassemble and reassemble all standard beds. Custom made beds or baby cribs will need to be disassembled before we arrive, and then we will move them with care to your new home.

Do you provide senior a seniors citizen discount?

We provide all discounts through advertisements we send out, or you find online.
 

What don't you move?

Here is a list of things that we do not usually move for you, however, please give us a call at 1.800.926.3900 to discuss your specific move needs and we will do our best to accommodate them:

  • Grand pianos and baby grand pianos.
  • Extremely heavy items, such as safes.
  • Extremely valuable items, such as jewelry, paintings, chandeliers, and fine wines.
  • Ammunition, firearms, and combustible items.
  • Appliances connected to, or items containing, gas.
  • Cars.
  • Pets.

Thanks for the love! Actual customer reviews (typos and all ;)

Made this move the most painless and non-stressful that I've experienced yet. Worked quickly but carefully to minimize their time spent.
Oklahoma Oklahoma 10/10 rating
Very professional, excellent service and going above and beyond to handle our personal property with care and effort to be sure no damaged occurred.
Oklahoma Oklahoma 10/10 rating
Took great care in packing and loading large items. Worked consistently and efficiently. Price was tolerable and the guys did a great job.
Madison Wisconsin 10/10 rating
The team was quick and friendly. They made the day go as smoothly as a move could possibly go. Thanks You Move Me!
Victoria British Columbia 10/10 rating
The crew was honest, high quality and worked hard, they were very careful with our goods with no damage and fairly priced.
Honolulu Hawaii 10/10 rating
Level of professionalism and friendliness, hardworking and very respectful, Cody and Tony were excellent
Hamilton Ontario 10/10 rating
Very kind workers clean and polite. The workers were prompt and hard working. They did a GREAT JOB THANK YOU
Madison Wisconsin 9/10 rating
They are quick but careful, friendly and respectful. They have moved my furniture twice without any damage.
Kansas City Kansas 10/10 rating
On time, professional and courteous !
Twin Cities Minnesota 10/10 rating
The movers arrived on time, were super friendly and were patient when we had some extra last minute items to finish packing. Everything arrived to the final destination safely.
South Bay California 10/10 rating
Outstanding communication, professional movers and strong.
South OC California 10/10 rating
Max, Miguel, and Mike did a very quick, professional job. They were considerate and thoughtful and careful with my possessions.
San Jose California 10/10 rating
Everyone was friendly and exhibited excellent customer service, from the beginning to the end. The movers were quick, friendly and took great care of my furniture.
Kansas City Kansas 10/10 rating
Luis and Chris were professional and courteous!!!
Kansas City Kansas 10/10 rating
On time, worked quickly and carefully, friendly and respectful.
Toronto Ontario 9/10 rating
Great customer service, pricing, and extremely hard working.
Honolulu Hawaii 10/10 rating
They were on time, in fact early. Extremely accommodating. Very courteous. Careful with our belongings. Actual price was below what was estimated.
Honolulu Hawaii 10/10 rating
The crew was professional and friendly, and did a great job moving our things into our new home.
Charlotte North Carolina 9/10 rating
Prompt. Efficient. Hard working. Very polite. Very pleasant. Very respectful. Pricing very fair.
Guelph Ontario 10/10 rating
Good dudes, worked efficiently and carefully. Strong work over all. I was really pleased.
Toronto Ontario 10/10 rating
Nick and his team were amazing. They were courteous, kind, helpful, approachable, and took great care in moving everything. I would highly recommend them and would not hesitate to use them again.
Guelph Ontario 10/10 rating
Polite on time and easy to work with.
Minneapolis Minnesota 10/10 rating
quality service and personnel.
San Jose California 10/10 rating
Efficient professional friendly
Charlotte North Carolina 10/10 rating
Worked very fast, did the job well, courteous. No hidden cost.
Tulsa Oklahoma 10/10 rating
Very easy team to work with. Got right to the work and completed it quickly. Very good job protecting the homes and the items.
Minneapolis Minnesota 10/10 rating
The three young men, Chris, Raphael and Joel were very professional. They worked very quickly and efficiently. I would recommend them to any friend or family member who would need movers.
Kansas City Kansas 10/10 rating
FAST, SAFE, POLITE, SECURE, VERY GOOD SERVICE.
Tulsa Oklahoma 10/10 rating
On time, great employees, and fast. Customer service is fantastic.
Kansas City Missouri 9/10 rating
Great customer service from scheduling all the way through the actual move. The crew that moved us was awesome! Thank you!
Tulsa Oklahoma 10/10 rating
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Our Mission Is to Move You, Not Just Your Boxes.

We're a professional local moving company created to move more than just your boxes. We'll move you with our hard work and genuine smiles.